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How can I downgrade?

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How can I downgrade?

I have been trying to change my service to internet only and whenever I call, I get no help. I have no contract, I am paying month to month. The support over the phone is horrible.

Official Employee

Re: How can I downgrade?

Hello Kenlawrence324, I can assist you with downgrading your services to an internet only plan. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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