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How can I check out with a plan change with customer owned equipment?

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How can I check out with a plan change with customer owned equipment?

The website says everywhere I can use customer owned equipment, but when I try to check out with a plan change it only gives me the option to add an x1 box and wont let me move forward without adding the x1 box.

 

I already have tuners with cablecards, and don't want the x1 box. Is this impossible to do online? Do I have to call?