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How can I cancel my service to a specific date?

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New Poster

How can I cancel my service to a specific date?

I will move out in 4 weeks and would like to stop my service then.

I tried it online today and it said its cancelled now. But I still need my service!!! 

 

How can I change it? I can not get anybody on a chat.

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Official Employee

Re: How can I cancel my service to a specific date?

Good morning, Violinse. Thank you for the post! We can absolutely help you out here. We can process disconnects same day, so we typically recommend putting in the disconnect request within a week (or a few days even) from the day that you'd like service to stop. We will be sorry to see you go! Are you currently without service?


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