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Houston winter storm outage credit

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Houston winter storm outage credit

Hi - I had been without Internet from 2/15 until today. How do i get outage credit for it?



Official Employee

Re: Houston winter storm outage credit

Hi, @prabhumuthu! Thanks for reaching out so that we can apply a credit to the account. 🙂 Please send a private message so we can apply the credit. To send a private message, please click my name "ComcastBianca" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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