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Hours for retention chat

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Hours for retention chat

Anyone know the hours for retention chat?  I'm trying to cancel my service but it says no agents are available.  Do they only keep regular business hours?

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Official Employee

Re: Hours for retention chat

Hi AgitatorDog, we hate to see you go.  Please send me a private message with your full name and I can help you further.

 

Thank you 


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Official Employee

Re: Hours for retention chat

Hi AgitatorDog, I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!