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Horrible customer service

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Horrible customer service

Why do you NOT show up for appointments? 

Why don't you know how to run cables in a new build? 

Why did I get 5 different answers this morning?

Why do I have to wait for an answer when it was your fault?

Who is going to pay for the contractor and electrician Xfinity said had to be there? When you were a no show?

I am upset and will continue to complain!

I want answers now

Official Employee

Re: Horrible customer service

Hello, Lynntri. I want to help improve your experience. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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