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Hi, I can't log in to my account, it says We couldn't sign you into My Account.

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Hi, I can't log in to my account, it says We couldn't sign you into My Account.

Hi, I can't log in to my account, it says We couldn't sign you into My Account. 

Expert

Re: Hi, I can't log in to my account, it says We couldn't sign you into My Account.

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Hi, I can't log in to my account, it says We couldn't sign you into My Account.

Hi hongbozhao2018, 

 

I can help investigate your login issue. Have you transferred your services recently? Can you please verify your first and last name, full street address, and the phone number or account number associated with your services in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me.