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Help with underground install cost?

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Help with underground install cost?

We were so excited to get Comcast back after moving to a town that has Comcast. Only to find out the plan was built but underground service was never run. Comcast had a construction team quote the work out to the tune of $3800....
Soooo bummed. I'm curious if there has ever been a payment plan, or aid of see kind provided from Comcast to help gain a lifetime customer. We really want the service.
Thanks - Rick