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Have not received my $50 Visa Prepaid Card

New Poster

Have not received my $50 Visa Prepaid Card

I started service with Comcast on 5/17 and was supposed to receive a $50 prepaid visa card. It's been just over 6 months and I have not received it yet.  Does anyone know how long it takes to receive the card?
Expert

Re: Have not received my $50 Visa Prepaid Card


wrote:
I started service with Comcast on 5/17 and was supposed to receive a $50 prepaid visa card. It's been just over 6 months and I have not received it yet.  Does anyone know how long it takes to receive the card?

In order to qualify for a Visa Rewards Card the following conditions must be met:
 
  • You must be a new customer
  • You must sign up for a qualifying bundle with no modifications
  • You must make full payment on time for 90 days (no late pays)
 
Please note that this card comes with an expiration date
 
You can check on the status of your card here after the above conditions are met.


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Official Employee

Re: Have not received my $50 Visa Prepaid Card

Hello SM1215, were you able to get this resolved?