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Have 6 service ticket # never called back on any of them

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Have 6 service ticket # never called back on any of them

 What do I need to do to get service to my house everyone says no problem but the lineman is to lazy to run the line to my home it is less then 300 feet away my neighbor has service the tech our frustrated they have showed up twice and the line is still not run this has been going on for 8 weeks know and no one seem to care thank God for Verizon who help me keep my job with a mifi connection because Comcast didn't care if I was fired or not worst customer service ever