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Has anyone else actually received their gift cards for Xfinity Mobile?

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Has anyone else actually received their gift cards for Xfinity Mobile?

I bought two lines of Xfinity mobile in June. I was told that after 3 months of using xfinity, i will get $250 each gift card but its been 5 months and i havent received yet. Last one month i am following up with xfinity and not received any satsfatory answer to resolution. Xfinity customer care agents directly resolve the tickets without updating it. 

 

Last month on 9/15 i got updates that they have shipped and i should get in 7-10 business days. I follow up on 9/25 again they told that they have shipped on 9/24. Today also i checked and still no updates. 

 

They created 2 more tickets for next level to check but those are also resolved and noone reached out to me yet on the status of those tickets. 

 

This is really frustrated situaltions and i am spreading this message to all social media to give awareness to all other customers not to opt this offer.