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Hard Inquiries on my credit report

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Hard Inquiries on my credit report

Comcast/Xfinity has put 6 hard inquiries on my credit since June 2018. I have been a customer for many years. There is no reason for them to check my credit nor did I give permission. I need these removed ASAP as they reflect negatively on my credit report!!!
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Expert

Re: Hard Inquiries on my credit report

I'd suggest you pull your full credit report and check for ID theft. I'd also suggest you monitor your report and/or lock it down.  It's not normal for Comcast to pull your credit six times. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Hard Inquiries on my credit report

Hello jewdichop, thanks for reaching out regarding this credit concern! @Nerdburg provided some great information and I can take a further look on my end. Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Hard Inquiries on my credit report

Message sent
Official Employee

Re: Hard Inquiries on my credit report

I have responded, thank you! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!