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HELP

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New Poster

HELP

No one will give me a call back. I have been going in circles through your terrible automatic phone system and chat bot for an hour and a half and it keeps disconnecting me. After it disconnected me during my first call it also disconnected my internet!!! I want to talk to a REAL person! 

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Expert

Re: HELP


@pollyd wrote:

No one will give me a call back. I have been going in circles through your terrible automatic phone system and chat bot for an hour and a half and it keeps disconnecting me. After it disconnected me during my first call it also disconnected my internet!!! I want to talk to a REAL person! 


No one from here is going to call you.  Please post your issue in the appropriate forum, leaving out any personal identifying information.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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New Poster

Re: HELP

How do I get to a different forum and which one should I go to?