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Hi, Patricksta12! Please accept my apologies for your experience, I can reach out to the local Tech Ops team and ask what caused a delay with the drop bury appointment. Could you please send me a private message with your first and last name? Click on my name ComcastElla, then click Send a message.
@Patricksta12, I'm delighted that this line has finally been buried and happy I was able to address your other concerns as well. Please be sure to reach out to us for any future issues or concerns. Thank you!