Community Forum

HD

New Poster

HD

I have the full package 260 plus many premiums. I went to ID channel and it said I need to upgrade to HD. What does that mean.

 

how do I do that

 

very frustrated 

Highlighted
Official Employee

Re: HD

Hi Linnie33305. Thank you for joining the Xfinity Forums and for creating your first post. I can assist with reviewing your account to determine why you are receiving that message. Please send me a private message and include your full name so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!