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Green box on corner is missing cover

New Poster

Green box on corner is missing cover

The green box on the corner of my property is missing. It has been since mid June. I have placed many calls to customer service, chatted online, and visited my local office twice. Supposedly there have been several work orders created including an urgent safety concern. The cover is still missing and a hazard to my child as well as the neighborhood children.

Official Employee

Re: Green box on corner is missing cover

Hello, I would like to look into this for you from here. To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with your services? To send a private message click on my name, then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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