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Gigabit = 39.7mpbs? Download?

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Gigabit = 39.7mpbs? Download?

5 months and countless lies, along with the countless techs, and the insane amount of just being ignored and hung up on.. was told it was fixed every time, and it’s hasn’t been done.. now the sound on my tv goes out.. and I have to shut my WiFi Off to use and of my equipment.. house has been rewired, ground moved.. every box In my house has been changed 3 times..

And then I get another bill.. of 206.xx

Tell me Why should I pay it?