Solved! Go to Solution.
Hello, courtneytandy. Thanks for reaching out to us on the forums. I apologize to hear you never received any follow-up on the iPad, that's certainly frustrating. I would like to look into this for you and see what I can find out for you. Can you please send me a PM with first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
I'm glad I was able to assist you with getting your iPad, courtneytandy. If you ever need further assistance don't hesitate to reach out to us.