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Free iPad on double play offer

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Free iPad on double play offer

We decided to sign back up with Comcast after a 6 year hiatus in November 2018.  At that time there was also a promotion for a free iPad.  We were advised that it would not arrive for several months.  Now after many months we have followed up with customer service and were told there was never an iPad promotion on my account.  Reading many other posts on here from that same time period with the same results of no iPad offer on file.  There was a reason we left Comcast in the first place😔