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File a claim for damage done in home

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File a claim for damage done in home

I had a technician come to my home for a Saturday appt I think in July. He asked me if he could drill one hole in my hardwood floor. I agreed to his request. When he left, I had three drilled holes, no service, and he suggested I return the equipment. I need to hear from someone ASAP as I also plan to file a complaint regarding this issue and other custmer service issues.

Expert

Re: File a claim for damage done in home

I've asked a Comcast employee to help you. You should expect a reply in this thread. 



"Keepin' it clean since '09"
I am not a Comcast employee, just a moderator.
Official Employee

Re: File a claim for damage done in home

 

LINDA2223, I'd like to address the damage done to your home. Please send me the following via private message: 

 

1. Your full name and address 

2. Your email address and contact phone number

3. Best time of day for contact 

 

Thanks, 

 

KenF