Community Forum
Scheduled/planned is the opposite of unplanned. Unplanned might be something like an automobile accident that took out a utility pole. Scheduled/planned maintenance just means it's routine maintenance/upgrades. This type of maintenance is happening thousands of times a day on a micro scale, there is no way for Comcast to know exactly which customers will be impacted. So it's not really "scheduled" it's just not "unplanned".
Hi @Kcintimidator,
Thanks for using the forums. The information provided by @Nerdburg is correct. However, you do have a great point. I'd recommend sharing your feedback here.