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Exposed cable

Regular Visitor

Exposed cable

What is the status of our exposed cable that has not yet been buried? There has been a ticket on this matter for some time now (last Fall). My landscaper has to be very careful not to trip (again) on this wire. He damaged his ankle last time and has asked us repeatedly when this will be fixed. 

Official Employee

Re: Exposed cable

Hi @bill679

Welcome to the Xfinity Forum. That's a great question and thank you for posting! I'm sorry your drop hasn't been buried. I can submit a new drip bury request and help get a crew scheduled. Please send me a private message with your full name, the name of the account holder, and the house number associated with your service address, so I can assist you. To send a private message, click on "ComcastChe" and then click send a message.   


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