Community Forum

Expired promotional card - HELP!

Regular Visitor

Expired promotional card - HELP!

I have a promotional card from Xfinity that expired last month.  The card was issued by MetaBank.

 

Is there a way to reactivate the card?

 

Expert

Re: Expired promotional card - HELP!


@thekapper wrote:

I have a promotional card from Xfinity that expired last month.  The card was issued by MetaBank.

 

Is there a way to reactivate the card?

 


Was the card used or did it expire before you could use it?



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Regular Visitor

Re: Expired promotional card - HELP!

The card was expired before it was used.

 

Still looking for a reply from Comcast

 

Expert

Re: Expired promotional card - HELP!

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Expired promotional card - HELP!

Hi thekapper. I can assist with submitting a reward card reissue request. To get the process started, please send me a private message and include your full name, service address, and account number so I can access your account.