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Expired Xfinity VISA debit card

Regular Visitor

Expired Xfinity VISA debit card

Hello,

Can you please help me too with an expired gift card?

I see from the link below that a lot of fellow customers are having this same issue.

https://forums.xfinity.com/t5/Customer-Service/Xfinity-Visa-gift-card-expired/td-p/3209774

 

I hear that Comcast's Ken F has resolved these. Please, please help me too.

 

Thanks

Sri

 

Regular Visitor

Re: Expired Xfinity VISA debit card

Just to add I have never used the card.

Official Employee

Re: Expired Xfinity VISA debit card

Hello @srisan2438, thanks for reaching out to our Forums! I would be more than happy to further look into this expired gift card for you. Once confirmed it has expired, I will submit a request to have it reissued. I see you have already sent me a private message and I will respond promptly.  


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Expired Xfinity VISA debit card

Hello Amira,

Thanks for your response. Do you want me to private message you any details?

Or will you be able to pull up the details based on my name?

Please let me know.

Regards,

Srikanth