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Expired Promotional Gift Card

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Expired Promotional Gift Card

Hello! Like other posts I've seen I was saving my $150 promotional gift card to use towards something yesterday. I didn’t realize it had an expiration date until I pulled it out to pay, that part was hidden when it was in my wallet! Can it be re issued as I have not used any of it. Please advise how. Many Thanks. 

Official Employee Digital Care

Re: Expired Promotional Gift Card

Greetings, mrsbambi! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear that the gift card has expired. We should be able to get another one sent out to you once we have verified the fund have not been used. Can you please send us a PM with your first and last name so we may further assist you?

 

To send a private message, please click my name "Comcast_Support" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee Digital Care

Re: Expired Promotional Gift Card

Your card is on it's way! Are you excited? If not, you should be. 

 

lol

 

 

Post again if you need anything and thank you for your business! Smiley Happy

 

Ken


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!