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Exchanging an old basic remote for a new voice remote

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Exchanging an old basic remote for a new voice remote

How would you go about turning in our old standard remote and getting a new voice remote??
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Official Employee

Re: Exchanging an old basic remote for a new voice remote

Hi Georgegalletti1. We welcome you to the Xfinity Forums and thank you for creating your first post. You can visit your local Comcast / Xfinity Store to received a free replacement remote, or I can review the options available to your account for remote control shipping. Please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
 


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Official Employee

Re: Exchanging an old basic remote for a new voice remote

Hi Georgegalletti1. Since I didn't get a response from you, this thread has been locked. Please don't hesitate to send a private message if you continue to need help with this, or create a new post if you need assistance with anything else. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!