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Error in Shop/Upgrade

New Poster

Error in Shop/Upgrade

I can't mange my channels. All I get is "We're sorry, it looks like you'll need some help completing your order. Please call us at 1-877-680-7173 and we can help." after I click the shop/upgrade button.

 

I don't want to call. I want the web application to work correctly.

 

Please advise.

Expert

Re: Error in Shop/Upgrade

@ANicePrep

 Depending on your services, you may not be able to manage your plan online. An employee here will be happy to help you though. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.