I received a letter re the modem equipment update. Do I need to complete something for you to mail me my new modem? If so, how/where do I complete information?
Go here: xfinity.com/equipmentupdate
You can do this:
Go here: xfinity.com/equipmentupdate
Or I can help out, Sambo200. Let me know!
KenF
i received a phone call from xfinity indicating I could upgrade my modem for better service, for free. if this is legitimate, how do I go about getting the upgrade?
dmaher
I recieved a phone call telling me to go online to request new upgraded modem. And I'm trying to do that
Hello DouglasMick6199, I can assist you with upgrading your equipment. For further assistance, please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".
We received your letter 21003/48/1/2 about exchanging our old modem Model Number TG862G
with your new XFINITY Wireless Gateway for no charge. Please send us anything we need in order to do the exchange.
Eva and Paul Amann