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Equipment Return

New Poster

Equipment Return

After waiting for service for almost an hour, I was told the wait is about 2 more hours.  People are walking out in disgust.  Why do your have only one person taking care of returns?

Official Employee

Re: Equipment Return

Hello, davidkitchen. I apologize for the wait you experienced. If you left without returning the equipment, you can also return them to a UPS store in your area. We appreciate your feedback. Thank you for posting to our forums. 

I am an Official Comcast Employee.
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