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Ecobilling Discount

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Ecobilling Discount

Hello,

 

I signed up for Xfinity Internet in the middle of June I was advised that $5 would be taken off if I enroll in ecobilling. 

 

I have been billed twice since then and have not received the discount. May I please have this discount applied to my future bills and be credited for my past payments?

 

Thank you.

Expert

Re: Ecobilling Discount


@Nima91 wrote:

Hello,

 

I signed up for Xfinity Internet in the middle of June I was advised that $5 would be taken off if I enroll in ecobilling. 

 

I have been billed twice since then and have not received the discount. May I please have this discount applied to my future bills and be credited for my past payments?

 

Thank you.


You won't be credited for the first two bills, but you should see the discount on your 3rd bill, which is about standard for when the discount kicks in.


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