Hello @Blainep, thanks for reaching out to our Forums! I'm sorry to hear that this line has not been buried yet, but I can definitely assist you with getting someone out to get this taken care of. It typically takes up to 14 days from the date that someone has been scheduled to go back out. I will check everything on my end. Can you please send a private message including the full name as it appears on the account and your full name if different?
To send a Private Message, please click “Comcast_Support” and click “send a message.
Who am I sending the private message to?
Click on @Comcast_Support's name in their post and then on Send a message.
Hi and good morning, Blainep. Are you still with us?