I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello @Kokirch. We apologize for any inconvenience and that the drop bury has yet to be completed. I can help get our local tech ops team alerted to bury this line. Please send me a private message and include your full name, service address, and account number so I can assist you.
Hi Justin1814, I can get a Drop bury scheduled for you, could you please send me a private message with your account information to verify your account (name on account, address and account number).