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Drop bury for Orange Cable

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Regular Visitor

Drop bury for Orange Cable

I need some help getting a technician or dig team to bury the orange cable in my backyard and across two neighbor's backyard. One of the neighbor have three large dogs that loves to chew on things so the sooner the better. The other neighbor is filing a complaint to our HOA and threatened to file a BBB complaint.

 

I haven't gotten anyone contacting me in 3 months since I bought this services so this is getting ridiculous. 

I am willing to dig the cables myself but I might hit the other cables and botch up AT&T/Comcast services for the whole neighborhood. I need to get contact information for a dig contractor or at least for someone to tell me if I need to do it myself. 

 

Thanks in advance,

Kevin 

 

 

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Expert

Re: Drop bury for Orange Cable


@KevinVuong5 wrote:

I need some help getting a technician or dig team to bury the orange cable in my backyard and across two neighbor's backyard. One of the neighbor have three large dogs that loves to chew on things so the sooner the better. The other neighbor is filing a complaint to our HOA and threatened to file a BBB complaint.

 

I haven't gotten anyone contacting me in 3 months since I bought this services so this is getting ridiculous. 

I am willing to dig the cables myself but I might hit the other cables and botch up AT&T/Comcast services for the whole neighborhood. I need to get contact information for a dig contractor or at least for someone to tell me if I need to do it myself. 

 

Thanks in advance,

Kevin 

 

 


Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
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Official Employee

Re: Drop bury for Orange Cable

Hello KevinVuong5, you've come to the right place to get the cable buried in your yard. I'd be happy to schedule a tech for you, to get started please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Regular Visitor

Re: Drop bury for Orange Cable

Sent a message two days ago. Wondering if you have seen it yet.