Community Forum

Downgrading service

Regular Visitor

Downgrading service

Hi, I'm still within my 2 yr. contract, but am I able to downgrade my tv service? I really have to cut down on spending, and unfortunately dropping tv to as low as possible is the only way. I usually have better luck here than on the phone!

Expert

Re: Downgrading service

Hi @Dee22743

Yep, you can downgrade without getting hit with an ETF as long as you keep at least one service.

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not an employee.
Official Employee

Re: Downgrading service

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with the account? To send a private message click on my name, then click private message me.