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Downgrade

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New Poster

Downgrade

How do I downgrade my internet? I’m currently paying $70 for up to 100 mbs and also unlimited data for $50. When I viewed different plans, they were still at $70 or above.
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Official Employee

Re: Downgrade

Hello, htooreh788! Welcome to the Xfinity forums!

I'm glad you reached out to us for help with adjusting your service plan. I see it has been some time since you created this post and I wanted to check in quickly to confirm if you were able to get help with this or if you are still in need of a hand? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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