Community Forum

Downgrade

New Poster

Downgrade

I am wanting to downgrade to internet only. How do I do that?

Regular Contributor

Re: Downgrade

Post in billing or call 1800comcast or drop off any other equipment at a local office.

Official Employee

Re: Downgrade

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify the first and last name of the primary account holder with me? also, I would need the phone number linked to the account, and the full service address of the account, including house number, street name and any unit or apartment number. You can private message me by clicking my name and clicking private message.