Community Forum

Downgrade service?

Regular Visitor

Downgrade service?

I currently have a Triple Play package (no contract) and would like to downgrade to a Double Play of Internet and Phone. I can't seem to find any information as to whether this is possible, cost, etc. Help.

Expert

Re: Downgrade service?

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Downgrade service?

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.