Community Forum

Downgrade my service

New Poster

Downgrade my service

I would like to downgrade my servie to just the basic internet, may I do that online?

 

Bronze Problem Solver

Re: Downgrade my service

Comcast doesn't allow on-line downgrades or cancellation.  You'll have to call or visit a local office to do that.  Alternatively, one of the Comcast employees here may be able to help.

 

Official Employee

Re: Downgrade my service

Hi LYNNKINGDON8001, I can assist reviewing current promotions with you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you