Community Forum

Downgrade from Triple Play

New Poster

Downgrade from Triple Play

I would like to know what I need to do in order to downgrade from Triple play to just the internet?  I would also like to know if I'm going to incur any charges since I have a 2 year contract?

Official Employee

Re: Downgrade from Triple Play

Thank you for reaching out. If you are keeping some type of service you won't be charged the early termination fee. Also, I can downgrade you from here. To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.