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Downgrade from Doubleplay to Just internet

New Poster

Downgrade from Doubleplay to Just internet

I would like to downgrade my service to a 250 Mbps service for 59.99 but I don’t see any options other than to upgrade my Internet please private message me so I can speak to somebody directly
Expert

Re: Downgrade from Doubleplay to Just internet

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Downgrade from Doubleplay to Just internet

Hello keckj. I can help you downgrade your service to Internet Only. I cannot ensure the offer you are seeking will be available, until I can review your account. To get started, please send me a private message and include your full name, service address, and account number so I can access your account.