Community Forum

Downgrade cable

New Poster

Downgrade cable

4.30.18 -  I need to downgrade to basic cable and any other suggested options to reduce my monthly cost.  It's always been too expensive.  This must be done online.  I'm not calling to talk to multiple layers of comcast puppets who want to change my mind.  

Official Employee

Re: Downgrade cable

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.