Community Forum

Downgrade Triple Play to Internet only

Regular Visitor

Downgrade Triple Play to Internet only

Tried calling the retention department but I am always told I have a great deal. I just want Internet around 75 to 100 mbps. I would like to get my own modem and router to cut the equipment fee. A few years ago I had this simple setup, so I am perfectly content with just Internet service. Please help me downgrade.
Expert

Re: Downgrade Triple Play to Internet only

Thank you for visiting the forums! 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Downgrade Triple Play to Internet only

 

mbruce61571, let's get you an internet only package. Please send me a private message with your full name, address and phone number tied to your residential services for help. Just click my name and then click private message me.

Official Employee

Re: Downgrade Triple Play to Internet only

 

mbruce61571, I've applied the promotion we discussed. Let me know if you need anything else. 

 

KenF