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Hello, emmdee23! Welcome to the Xfinity Forums.
Thanks for reaching out to us with such a good question.
As long as you keep at least one line of service with us (internet, tv, home, or voice) you can make changes at any time even if you are under contract without being charged any early termination fees.
I would love to look over your bill with you and see if we can find a plan that is more reasonable and works better for you.
Please send me a private message with your first and last name so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
Hello, Thank you for the quick resposne, I have attempted to send a private message however when I click your name I get taken to your profile and cannot locate a place that says "Send a Message" probabaly missing something!. Thanks
emmdee23, I just got your private message, I'm glad to see you were able to find the right place to send me a message. I have replied to your PM and look forward to your response.
I'm glad I was able to help you find a new plan that better fits your needs. Please don't hesitate to reach back out to us at any time if you need help again in the future.