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Downgrade Service- Next billing Cycle.

New Poster

Downgrade Service- Next billing Cycle.

I have Internet+TV. Looking to downgrade service to Internet Only to take effect next billing Cycle, April. 


I am only able to see upgrade offers online but searching for new customer plans I have seen one that is identical to my plan Internet Speed wise  minus the tv.

Official Employee

Re: Downgrade Service- Next billing Cycle.

 Hello, and thank you for reaching out to us. I would be happy to check and see if there are any available promotions for you. To protect the privacy of your account, please send me a private message verifying the first and last name on your account, street address including city, state, and zip code (apartment number if one on the account), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.