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Downed line left in driveway

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Downed line left in driveway

My cable line fell down two days ago and a man came to replace it, but he left the old one in my driveway and left part of the cut line hanging from my house, which is two feet from where I park my car and in a space that I walk through. I moved the line out of my driveway so it wouldn’t wrap around my tires. I would like it and the one dangling from my house removed, please.
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Expert

Re: Downed line left in driveway

@mrf10 

 

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

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Official Employee Digital Care

Re: Downed line left in driveway

Hi @mrf10

 

Thank you for posting to the Xfinity Forums. We appreciate you bringing this to our attention and will get this taken care of ASAP. I'll need to gather a few pieces of information so we can contact your local techs. Please send a private message including the full name as it appears on the account and your full name if different? To send a Private Message, please click "Comcast_Support” and click “send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!