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Downed Cable

New Poster

Downed Cable

Hi there,

 

There is a cable (not power) down on the northern permimeter of our property. Let me know how I can get a tech out to raise this line.

 

Thank you.

 

-Tyson

Expert

Re: Downed Cable

Thank you for visiting the forums! Sorry to hear about your issues. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Downed Cable

Hi @tysonwine

 

I can help you get a tech out to raise the cable. Can you please verify your first and last name, and the phone number or account number associated with your services in a private message? 

 

To send a private message click on my name "ComcastChe", then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!