Community Forum

Downed Cable

New Poster

Downed Cable

Hi there,


There is a cable (not power) down on the northern permimeter of our property. Let me know how I can get a tech out to raise this line.


Thank you.




Re: Downed Cable

Thank you for visiting the forums! Sorry to hear about your issues. 


I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: Downed Cable

Hi @tysonwine


I can help you get a tech out to raise the cable. Can you please verify your first and last name, and the phone number or account number associated with your services in a private message? 


To send a private message click on my name "ComcastChe", then click send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as best answer!