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Down service

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Down service

I need a credit for yesterday and today this is crazy over 24 hours no service get this fix asap. What kind of technical company is this? Service has been down for to long. It is also affecting Netflix
Official Employee

Re: Down service


Hello Hazeldavis, I can look into this for you and address your billing concerns as well. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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