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Do Not Disturb for Phone Service on ALL devices and phones

New Poster

Do Not Disturb for Phone Service on ALL devices and phones

I would like to see a Do Not Disturb function added to my home phone service.  Where I can switch it off/on manually or automatically during specific times.

Problem Solver

Re: Do Not Disturb for Phone Service on ALL devices and phones

Stuart12,

 

Here's How to Use Anonymous Call Rejection From Your Home Phone

To Activate Anonymous Call Rejection
  1. Lift the receiver and listen for the dial tone.
  2. Press *77 and listen for a confirmation tone that the feature has been activated.

To Deactivate Anonymous Call Rejection
  1. Lift the receiver and listen for the dial tone.
  2. Press *87 and listen for a confirmation tone that the feature has been canceled.

Here's How to Use Anonymous Call Rejection Online

If You Have Both XFINITY Voice and XFINITY Internet
  1. Access XFINITY Connect.
  2. Select the Email icon.
  3. Enter your primary XFINITY username and password.
  4. Go to the Preferences tab.
  5. Select the Voice icon.
  6. Select Call Manager.
  7. Select Call Screening.
  8. For Anonymous Call Rejection, click the appropriate box.
  9. Click Save.

 




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New Poster

Re: Do Not Disturb for Phone Service on ALL devices and phones

That is NOT AT ALL what I was talking about!!!!!!!!!!!!!1

 

I would like a feature to BLOCK ALL, ALL calls from coming in, so I receive no ringing by anyone and all calls go straight to voice mail.

Problem Solver

Re: Do Not Disturb for Phone Service on ALL devices and phones

Stuart12,
 
To block all incoming call you have a couple of options. You can lower your ring count before going to voicemail. The lowest ring is 2. Or you can turn the ringer off on you home phone. Below is how to lower your ring count.
To change the number of rings before voicemail answers:
  1. Open a web browser and go to http://www.xfinity.com/.
  2. Select the Email icon.
  3. Enter the primary XFINITY username or email address and password.
  4. Click the Preferences tab.
  5. Click the VOICE icon.
    The XFINITY Connect Voice icon is an image of a telephone
     
  6. Click on Call Forwarding and Rings to expand the section.
  7. Under the Rings section, click the drop-down menu next to Send call to voice mail after field.
    Send calls to voice mail after preferred number of rings drop-down menu.
     
  8. Select the number of rings which needs to be set from the list.


Notes

  • The ring count changes immediately, but in some cases it can take up to 24 hours.
  • For additional assistance through chat, visit XFINITY Chat.
For XFINITY Voice Subscribers with Voice2go Activated:
  1. Go to www.xfinity.com.
  2. Select the Email icon.
  3. Enter your primary XFINITY username or email address and password.
  4. Go to the Preferences tab, then select the Voice icon.
  5. Select Advanced Call Forwarding.
  6. Click on the pencil icon to edit the Ring Count.
  7. Click the drop-down menu next to Rings Before Voicemail.
  8. Select the number of rings you want before the call goes to voicemail.
  9. Click Save to save your changes.

 




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Retired Comcast Employee.
Please post so people with similar questions may benefit.
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Mark it as a solution!solution Icon

Silver Problem Solver

Re: Do Not Disturb for Phone Service on ALL devices and phones

Unplug the phone line from modem.

Problem Solver

Re: Do Not Disturb for Phone Service on ALL devices and phones


John3758 wrote:

Unplug the phone line from modem.


Such a simple solution but a good one

New Poster

Re: Do Not Disturb for Phone Service on ALL devices and phones

You should not have to unplug the phone. We should be able customize times that it is automatic or just dial a short code. This is needed because when I have guests they have people calling very early in the morning and sometimes late at night and it is upsetting although they no it’s not appreciated