Community Forum

Do I need a site survey?

Regular Visitor

Do I need a site survey?

Do I need to get a site survey at a new construction if most of the neighborhood has services already? I called and was told it wasn’t serviceable yet and there was nothing the csr could do for me.
Gold Problem Solver

Re: Do I need a site survey?

Bglick02,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: Do I need a site survey?

Hello Bglick02. I can assist with getting a serviceability survey ticket entered for you, so we can determine if we are able to offer service to your location. To get started, please send me a private message and include your full name, home address, and phone number so I can assist.