Hello, I have been a customer of comcast for a few years now. My major issues with your service is the lack of transparency, and constant outages in my area for no apparent reason. Your suppose to provide a seamless high speed service but you have been lacking on excellence and at most, your service has been subpar. 1 am internet outages should not be a problem. And your bamdwiths are not meeting to its standards. I request some sort of reasoning as to why your lowering your standards, and why you keep dropping the ball on your customers. We pay too much as it is.